The Code of Conduct for the Authentication of Machine-Dispensed Banknotes aims to ensure notes dispensed from customer-operated cash dispensers (e.g. ATMs or self-service checkouts) are genuine, to help maintain confidence in the currency. If you are responsible for filling a machine that dispenses Bank of England, Scottish or Northern Irish banknotes then you should follow these principles:
1.Make sure your banknotes are checked by a machine
Your notes need to be checked by an authentication machine* before you put them in the dispenser. You can do this on site with an approved device, or your note supplier can do it.
2. Use only genuine banknotes
Only use notes that a machine has authenticated as genuine.
3. Maintain your machines
Maintain your authentication machines according to the manufacturer’s instructions.
4. Take responsibility
You must ensure this guidance is followed.
*The machines used to authenticate the notes must be listed on the Machine Testing Framework issued by the Bank of England or the Association for Commercial Banknote Issuers.
Unsure whether the Code applies to your organisation? Please click here.
For more information please email local.recycling@cashservices.org.uk
The Code of Conduct can be dowloaded below.
Each year firms operating customer operated cash dispensing machines report their compliance to the code via the British Retail Consortium or LINK. Please see the latest report below.
If you are unsure whether you should be reporting compliance, please contact local.recycling@cashservices.org.uk